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Using IM in Business Network

by on February 9, 2010

IM (instant messaging) now is the trend of communication tool not only in personal life but also at work place.  However, for business environment, whether using IM is beneficial is still debatable.  Some say IM might cause low work efficiency and the security and privacy of using IM is doubtful, while others say that IM reduces work interruption and provides more direct and quicker communication channel for employees.  As the common usage of IM system, establishing proper and effective policies is more practical than completely blocking IM system altogether.  Along with the pros and cons of allowing IM in business, companies should establish policies to keep IM usage under control and to further solve the problems and extract the convenience of using IM.

What  policy do you think is appropriate to manage the IM system in corporate environment?

-Wei-Ching Hung


From → Coursework

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